Every provider in this category sounds identical on a sales call. These 12 questions separate process from promise — use them with anyone, Nexton included.
The vetting questions
- Who runs the technical interview — a recruiter, an algorithm, or an engineer?
- Can I read the evaluation from that interview before my first call with the candidate?
- When did the vetting happen — before my request, or after?
- What percentage of applicants pass your process? (A high pass rate is a red flag, not a feature.)
The speed questions
- How long from brief to matched candidates — and is that number published anywhere?
- What is your average time-to-hire, measured brief to signed offer?
- What do you need from me to hit those numbers?
The risk questions
- What happens, step by step, if the hire fails in month two?
- What does your replacement policy cover — window, clock, and cost, in writing?
- What is your retention rate at 12 months?
The evidence questions
- How many placements have you completed, and can you name verifiable clients or reviews?
- Do you publish your own data — salary reports, benchmarks — or only claims?
How to read the answers
Specific numbers mean a real process; adjectives mean you are the process. For reference, Nexton's answers are public: engineer-run interviews, 72 hours to matched candidates, a 4-week average time-to-hire, 1,500+ placements, 4.9/5 on Clutch, and an annual published Salary Report.
